Where can I find my invoice?
Find uploaded invoice PDFs and understand possible additional charges.
Invoice availability
An invoice appears in the customer dashboard only after the Booking Team uploads a real invoice PDF. Open the Invoices area to view or download it. Stripe may separately issue a payment receipt where applicable.
Charges after booking
The Terms allow agreed or applicable extras such as waiting, additional stops, route changes, excess mileage, cleaning, damage, parking, tolls and congestion charges. Any invoice or payment request should relate to the booking and the recorded service outcome.
Was this helpful?
Related articles
Need help with an upcoming journey?
For a time-sensitive pickup issue, call or use WhatsApp. For general enquiries, account help, payments or feedback, email our Booking Team.