Payment methods and card security
How website card payments are processed and protected.
Card payment
Website bookings that require payment are normally paid by card through Stripe before confirmation. RTS Black receives payment status and references but does not store your full card number or security code.
Other booking arrangements
Business, account, complimentary, cash, phone, email, WhatsApp or manually created bookings may use a different payment arrangement agreed with RTS Black.
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Need help with an upcoming journey?
For a time-sensitive pickup issue, call or use WhatsApp. For general enquiries, account help, payments or feedback, email our Booking Team.