Where will I meet my chauffeur?

Find your chauffeur at arrivals or the confirmed pickup point.

Arrivals meeting point

For airport pickups, your chauffeur will normally meet you in the arrivals area with a name board where Meet & Greet applies. Private terminals and FBOs may use their own confirmed reception or pickup point.

Check your booking and chauffeur details before travelling. If you cannot locate your chauffeur, contact RTS Black promptly rather than leaving the terminal without speaking to the team.

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How do airport pickups work?

Plan an airport pickup using flight arrival time, terminal and a pickup buffer.

Chauffeur details and journey updates

See when a chauffeur is assigned, travelling to pickup, waiting or carrying the passenger.

I cannot find my chauffeur or I am running late

What to do if you cannot locate your chauffeur or expect to be late.

How do airport pickups work?

Plan an airport pickup using flight arrival time, terminal and a pickup buffer.

Chauffeur details and journey updates

See when a chauffeur is assigned, travelling to pickup, waiting or carrying the passenger.

I cannot find my chauffeur or I am running late